Sr. Software Engineer, Automation – Slack | 5+ Yrs | USA

Website Salesforce

Job Description:

Slack is looking for Software Engineers in Test to join the Quality Engineering organization! Slack is a fast growing enterprise software company that makes work life simpler, more pleasant and more productive. We operate at tremendous scale with systems that process millions of user events per second. We are iterating on these large scale systems rapidly as we continue to evolve how work happens.

As a member of Quality Engineering, you will participate in the design and the development of innovative testing solutions that are specific to engineering challenges at Slack. You will build frameworks, tools, tests, and observability that covers the full depth and breadth of Slack’s client and server-side functionality. This includes the Slack desktop and web clients, our iOS and Android clients, our external service integrations, the Slack platform API, and supporting backend infrastructure.

Our product development team iterates rapidly and deploys new code several times every single day. Our software engineers in test design and implement test suites that are fast, thorough, reliable, and maintainable. The Slack Quality organization’s vision is to Delight our customers by enabling teams to deliver enterprise quality at speed with an automation-forward approach.

Job Roles and Responsibilities:

  • Keep the broader team aligned around our common definition of quality; holds teams and peers to a high quality bar

  • Support a healthy balance of quality and speed through prioritization and creative test execution strategies

  • Guide teams to improve code structure, testability and maintainability; advance our testing culture

  • Influence team-level prioritization of work and define the technical direction for team level projects

  • Own software features and systems; define their long-term health while improving health of surrounding software systems

  • Design and implement automated tests that support new and existing features across all Slack platforms

  • Foster a culture of teamwork and support. Remedy communication issues and work to enable decision-making

  • Drive alignment of peers and project stakeholders to effectively solve problems and improve software quality

  • Develop and socialize documentation that is engaging, informative, and creates clarity

  • Mentor new and developing teammates in test automation. Train and educate development teams in test automation

  • Design and implement integration mechanisms for new and existing test suites in our continuous integration system

  • Collaborate with Customer Support teams to understand common customer issues and incorporate them into new tests

  • Collaborate with Operations teams to investigate production issues and perform root cause analyses

  • Define and implement remediation strategies for incidents as they pertain to quality engineering

  • Lead test automation and test architecture initiatives cross-functionally

  • Identify, decompose, and solve complex problems in testing. Offer solutions, identify and rally the right people, and successfully drive resolution

  • Participate in postmortem preparation and facilitation within the team’s area. Command incidents of modest severity

Job Requirements:

  • 5+ years of automation experience

  • Motivated by helping other engineers and engineering teams succeed. You have a history of implementing systems that make the working lives of those around you more pleasant and productive

  • Designed solutions for complex problems in testing that have greatly improved test development velocity, test reliability, test execution, or test observability

  • Advanced at building, testing, and debugging web/mobile applications and have a portfolio of projects that demonstrates this expertise

  • Familiar with networking protocols and standards. You appreciate an intuitive, well-documented API

  • Advanced in at least one programming language (a plus for Hack, PHP, Javascript, Ruby, or Python)

  • Deep knowledge in one or more modern testing frameworks like Cypress, RSpec, Selenium, etc.

  • Able to architect simple continuous integration systems. You have designed and implemented pre-production environments that enable test driven development

  • Write test code like production code. You develop standards for documentation and coding best practices. You hold yourself and others accountable and do it with grace and compassion

  • Flexible and know how to effectively deploy software on distributed teams

  • Deep understanding of networking as it pertains to web application development and debugging

  • Write readable, extensible, maintainable, and testable code whether it’s a simple test or an automation framework that hundreds of engineers will utilize every day

  • A strong communicator. You have an uncanny ability to explain complex technical concepts to less technical peers

  • BS degree in Computer Science or equivalent. Masters and above is a plus. Individuals with non-traditional backgrounds are also encouraged to apply

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