Senior Independent Testing Specialist – Customer Remediation | 4+ Yrs | USA

Job Description:

Wells Fargo is seeking a Senior Independent Testing Specialist within the Independent Testing and Validation (IT&V) group as part of Corporate Risk.

The Independent Testing and Validation (IT&V) group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. Independent Testing and Validation is responsible for developing a common methodology and standards, providing governance and oversight, executing testing; and conducting horizontal reviews. Testing and validation teams are responsible for implementing the Enterprise Testing methodology, standards, and executing group- specific testing.

The Remediation Validation (RV) team within IT&V is responsible for performing validation testing of customer remediation activity executed by the Customer Remediation Center of Excellence (CR COE).  The Senior Independent Testing Specialist is responsible for performing validation activities that independently evaluate the adequacy, comprehensiveness and effectiveness of corrective actions taken to address issues or remediation activities to address customer impacts.

Job Roles and Responsibilities:

• Complete timely and high-quality validation activities, as well as, identify issues, validation concerns, observations, recommend corrective actions, present results of validation reviews, interface with business partners, and write reports.
• Lead, plan and complete testing within required timeframes and in accordance with established processes and procedures.
• Effectively communicate the testing or validation process, status, and results to business and risk partners.
• Write and/or review reports or presentations that clearly articulate the results/conclusions of testing or validation activities.
• Consult on and lead the implementation of initiatives.
• Effectively communicate with IT&V Leadership and escalate validation concerns or issues as appropriate.
• Identifying and implementing efficiencies and process improvements.
• Complete assigned activities in accordance with established processes and procedures under limited supervision.
• Provide credible challenge and recommendations to IT&V Leadership as needed.
• Actively participate in learning & development opportunities to ensure the use of best-in-class processes and procedures.
• Developing clear and concise reporting to be shared with IT&V Leadership.
• Assist in managing change to ensure an effective risk management program.
• Mentor and coach Associates.
• Foster relationships with team and collaborate across other all T&V teams effectively.

Job Requirements:

• 4+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred Skills:

• Knowledge and understanding of financial services industry: compliance, risk management, or audit operations.
• Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations.
• Prior public accounting firm with experience in business process, regulatory, or IT audit and/or business process, regulatory, or IT SOX advisory/consulting service.
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to take on a high level of responsibility, initiative, and accountability.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to interact with all levels of an organization.

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