IT Quality Assurance Analyst | 6+ Months | USA

Website BDO

Job Description:

This role will work on a team of software developers, conducting IT software testing to identify any potential quality issues as well quality assurance documentation and reporting. This role will be responsible for conducting quality testing methodologies to include: Smoke, Regression, Functional, Performance, Mobile, Negative, Manual and Automated testing.

Job Roles and Responsibilities:

  • Responsible for the overall IT quality assurance, control processes and quality documentation for the project
  • Ensures technology solution including design specifications and requirements meets stated business goals
  • Writes, executes and maintains test plans and test cases; ensures overall quality of solution delivery
  • Identifies any potential quality issues per defined process and escalates potential quality issues immediately to team and management
  • Performs various testing to include functional, smoke, regression, mobile and negative testing
  • Logs enhancement requests and bugs in an issue tracker with detailed steps and screenshots to recreate the issue
  • Maintains association between defects, test cases, and requirements via JIRA, test case management software and traceability matrices
  • Assembles and consolidates testing status to internal and customer management teams
  • Represents the business team and requirements while actively working with technical team to assist with issue resolution
  • Drives the resolution of identified issues and bugs
  • Performs root cause analysis and recommends internal process improvement to ensure issues are resolved systemically
  • Other duties as required

Job Requirements:

  • Bachelor’s degree from an accredited university, preferred
  • Six (6) months or more of experience as a Quality Assurance (QA) Analyst within IT solutions or equivalent role, required
  • Some experience authoring test cases and manual testing, required
  • Some experience with writing test plans and executing automated testing to include: functional, smoke, regression, negative and mobile strategies, preferred
  • Any experience with data quality testing within status dashboards, preferred
  • One of following technology experience preferred:
    • JIRA
    • Enterprise Tester
    • HP Quality Center
    • DevOps
    • Tableau
    • SQL / T-SQL
    • Selenium
    • Power BI

Knowledge & Skills:

  • Excellent communication and presentation skills, both verbal and written
  • Excels at operating in a fast-paced technical environment
  • Ability to solve problems, identify solutions, and appropriately escalate issues

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